Refund policy
At MANIF.ERA, each frequency card deck is carefully crafted and checked before shipping to ensure the highest quality.
We only accept returns or exchanges in the following cases:
- The product arrives damaged or defective.
- You received the wrong product.
To request a return or exchange for a damaged or defective item, please contact us within 7 days of receiving your order at info@manifera.shop with:
- Your order number
- Photos showing the damage or defect
If your return is approved, we will provide instructions for returning the product and arrange a replacement or refund.
We do not accept returns or exchanges for:
- Change of mind
- Opened or used card decks
- Products returned without prior approval
Return shipping:
Customers are responsible for return shipping costs unless the product was sent in error or arrived damaged.